Purchase Terms & Conditions

• All purchases are final and non-refundable.
• All purchases cannot be returned or exchanged.
• Product lead times and shipping delivery times to the customer location are estimates only and cannot be used as a guarantee.
• All product warranties are offered directly from the product manufacturer.
• All products are certified genuine by the manufacturer and are new in the original box.
• All orders are shipped Free On Board (FOB) by CanDat Systems from Vancouver, British Columbia, Canada.
• Customer is responsible for shipping insurance. Customer agrees to pay any import duties, taxes, brokerage fees, return shipping fees and other border crossing costs.
• All orders require a signature by the customer provided to the shipping company when delivering to the customer location to complete the purchase.
• Customer is responsible for verifying that all products purchased are compatible with the intended customer installation and final usage.
• Shipping costs to any destination are for one shipment only per order. Additional shipping costs may be charged for partial shipment of any order to the customer location.

These Purchase Terms & Conditions were last modified on October 21, 2024.